📦 Shipping & Delivery

Shipping
Australia Wide.

Free standard shipping on orders over $40. Tracked Australia Post on every order. International shipping available worldwide.

01

Production Time

All products are printed to order. Most orders are produced and dispatched within 24-48 hours. Made-to-order items such as dragons and custom designs may require up to 48 hours of production time (printing, heat treatment and quality inspection) before dispatch.

High-demand periods: During Christmas and major sales events, production may take slightly longer. We will notify you with an expected timeframe if your order is affected.

02

Free Shipping

Free standard shipping on all Australian orders over $40. Orders under $40 are charged at the rate calculated at checkout based on weight and destination.

03

Estimated Delivery Timeframes

Typical Australia Post Parcel Post delivery windows in business days, dispatched from postcode 3691 (Tangambalanga, regional VIC). Actual times may vary with weather, holidays and carrier delays.

Victoria

Melbourne metro2-3 days
Regional & rural3-4 days

NSW & ACT

Sydney & Canberra metro3-4 days
Regional & rural5-7 days

Queensland

Brisbane metro2-5 days
Regional & rural3-8 days
Far North & remote6-13 days

South Australia

Adelaide metro2-3 days
Regional & rural3-6 days

Tasmania

Metro2-4 days
Regional & remote3-9 days

Western Australia

Perth metro4-6 days
Regional & remote7-15 days

Northern Territory

Darwin & Alice Springs7-10 days
Other NT & remote11-16 days
04

Express Post

Next-business-day delivery is available within the Australia Post Express Post network. Outside that network, Express Post operates as the fastest available service, typically 1-3 business days to east-coast metro areas and longer to remote areas.

05

International Shipping

We ship worldwide. International shipping costs and delivery timeframes are calculated at checkout based on destination and package weight. All international orders include tracking.

06

Tracking & Packaging

Every order is shipped with tracking. Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your package from our workshop to your door.

All items are securely packaged for safe transit. Fragile and intricate products receive additional protective packaging. If your item arrives damaged despite our packaging, contact us within 30 days for a free replacement. See our Returns and Refund Policy for details.

Question About Your Order?

Get in touch directly.

Order status, tracking issues or shipping enquiries — contact us with your order number and we'll get back to you within 24 hours.